Overview & Roles
FlatFlow gives every apartment society one shared, real-time view of its finances. Two roles keep responsibilities clear.
Admin โ Society President / Treasurer
- Generate maintenance, festival, and corpus dues for all flats
- Record and manage corpus fund contributions and withdrawals
- Add and categorize all society expenses
- Generate water bills by uploading meter reading sheets
- Send payment reminders to pending flats
- Manage the Help Desk โ assign and close service tickets
- Post notices and announcements to all residents
- Manage flat owners, add/remove residents, import via CSV
- View PDF reports and financial summaries
Resident / Owner
- View live fund balances โ Maintenance, Festival, Corpus
- See full society payment status โ who has paid, who hasn't
- Track personal dues โ Paid, Submitted, Pending history
- Browse every society expense with amounts and dates
- View the monthly financial overview and collection progress
- Raise and track Help Desk service requests
- Receive push notifications for new dues and notices
Admin credentials are set up during onboarding. One admin per society manages all financial operations while all flat owners have read access through the same subscription.
Getting Started
Download from Google Play and sign in โ takes under a minute.
Download & Install
- Open Google Play Store and search for FlatFlow
- Tap Install and open the app
- Choose Register New Apartment (admin) or Login to Existing Apartment (residents)
Requires Android 7.0 or higher. The admin must have an active subscription before residents can log in.
Dashboard
Everything at a glance โ Financial Overview, Fund Balances, Quick Actions, and Payment Status on one screen.
Financial Overview Card
The blue card at the top shows the current billing period summary:
- Collected โ total confirmed payments received from flats
- Expenses โ total recorded society spends
- Balance โ net (collected minus expenses)
- Collection Progress โ X of Y flats paid this cycle
Fund Balances
Three live tiles below the overview show current balances for Maintenance, Festival Fund, and Corpus Fund. These update automatically with every recorded payment or expense.
Quick Actions
One-tap shortcuts to the most frequent tasks: Add Payment, Add Expense, Manage Flats, Corpus Fund, Summary, and Water Bill.
Payment Status Tiles
Scrolling down the home screen shows payment status grids for each fund โ Maintenance, Water Bill, Festival Fund. Each flat appears as a tile: blue = paid, grey = pending.
- Total collected and pending amounts shown per fund
- Tap any tile to see that flat's payment detail
Recent Expenses & Notices
The bottom of the home screen shows the 3 most recent expenses and pinned society notices, so the admin always has a quick summary without navigating away.
Generate Payment Dues
Send maintenance, festival, or corpus payment requests to all flats โ or individual flats โ with one form.
Generating Dues for All Flats
- Tap Add Payment from Quick Actions on the home screen
- Select Fund Type โ Maintenance, Festival, or Corpus
- Select Request Type โ All Flats or Individual Flat
- Optionally Exclude specific flats (e.g. vacant ones)
- Tick Set a custom amount if different flats pay different amounts
- Enter a Description (e.g. "July maintenance")
- Tap Generate for All Flats
FlatFlow creates individual payment records for every flat and sends push notifications to all residents immediately.
Festival Fund & Corpus Dues
The same form works for all three fund types. Select Festival or Corpus to generate dues for those funds separately. Each fund's collection is tracked independently โ residents can see all three in their dues list.
You can generate dues for each fund type separately in the same month. A resident may have a Maintenance due of โน1,500 and a Festival due of โน1,500 simultaneously โ both appear in their My Dues screen.
Corpus Fund Management
Track the society's long-term savings โ every contribution and withdrawal with a clear audit trail.
Corpus Fund Screen
Tap Corpus Fund from Quick Actions. The screen shows:
- Current Balance โ large green card at the top (e.g. โน6.00L)
- Per-flat contribution summary at the top
- All Entries โ chronological list of contributions (green, +) and withdrawals (red, โ)
- Each entry shows flat name, owner, amount, and date
Adding a Contribution
- Tap + Add Contribution
- Select the flat and enter the amount and notes
- Tap Save โ the balance updates immediately
Recording a Withdrawal
When the society spends corpus money (lift repair, painting, major civil work):
- Tap the withdrawal icon (red minus button)
- Enter the Withdrawal Reason โ e.g. "Mission Bagiratha water pipeline"
- Enter the Amount
- Add optional Notes
- Tap Record Withdrawal
The withdrawal appears in the history with a red (โ) entry and is visible to all residents, with the reason attached.
Always add a clear reason for withdrawals. Residents can see every entry in their app โ this is the committee's accountability record.
Expense Tracking
Log every society spend so residents can see exactly where their maintenance money goes.
Adding an Expense
- Tap Add Expense from Quick Actions or the Expenses screen
- Select Fund Type โ Maintenance, Festival, or Corpus
- Choose a Category from the dropdown (Electricity, Repairs, Watchman Salary, Garbage Collection, Miscellaneous, etc.) or type a custom one
- Enter the Amount
- Select the Date
- Add Notes โ bill number, vendor name, description
- Tap Save Expense
The expense is immediately visible to all residents in their Expenses screen and the fund balance adjusts automatically.
Record expenses as they occur โ not in bulk at month-end. Real-time recording keeps fund balances accurate for both admin and residents.
Water Bill Generation
Upload a meter reading sheet and FlatFlow calculates each flat's water bill automatically.
How Water Bills Work
FlatFlow calculates water bills based on meter readings. Each flat's bill = units consumed ร rate per unit.
- Tap Water Bill from Quick Actions
- Select the Month and Year
- Set the rate per unit (e.g. โน20.00)
- Tap Download Sample to get the CSV template
- Fill in each flat's meter reading in the sheet
- Tap Upload Sheet and select the filled CSV
- FlatFlow generates water bills for all flats instantly
Each flat's bill appears with their units consumed, calculated amount, and status (Pending / Paid).
Flats with no meter reading (e.g. meter not read) show โน0. You can re-upload a corrected sheet for the same month to update the bills.
Payment Reminders & Reports
Send targeted reminders to flats with pending dues and download PDF financial summaries.
Sending a Reminder to a Flat
From the Reports screen, tap any flat with pending dues. A reminder dialog appears showing a full breakdown of what the flat owes:
- Current month dues (Maintenance, Water Bill, Festival)
- Previous months' unpaid dues
- Total Pending amount
- A pre-written reminder message with the full breakdown
- Review the pending dues breakdown
- Tap Send Reminder โ a push notification is sent to the flat owner instantly
The reminder message is generated automatically with the exact amounts. The resident sees the notification on their phone with the full dues breakdown.
Help Desk
Residents raise service requests โ plumbing, electrical, common area issues โ and admins manage them here.
Managing Service Tickets
The Help Desk screen shows all tickets filtered by status: Active, Open, In Progress, Resolved, Closed.
- Each ticket shows the flat number, issue type, date, and current status
- Tap a ticket to see full details and update its status
- Once fixed, mark it Resolved
- After confirmation, tap Close Ticket
Residents can track the status of their own requests in real time from their Help Desk tab.
Notices & Announcements
Post society announcements that all residents can see in their app.
Posting an Announcement
- Go to Notices from the bottom navigation
- Tap + New Announcement
- Enter a Title (e.g. "Meeting next Sunday")
- Write the Content โ meeting agenda, maintenance notice, visitor policy, etc.
- Tick Pin this announcement to keep it at the top for all residents
- Tap Post Announcement
All residents see the notice in their Notices tab and receive a push notification. Pinned notices stay visible at the top until unpinned.
Manage Flats & Owners
Add, edit, and remove flat owners โ control who has access to the app.
The Flats List
The Manage Flats screen (Quick Actions โ Manage Flats) shows all registered flats with owner name, phone number, BHK type, occupancy status, and monthly maintenance amount.
- Add a flat โ tap + Add Flat, enter flat number, owner name, mobile number, BHK, monthly amount
- Edit or delete โ swipe left on any flat to reveal Edit and Delete options
- Import in bulk โ tap the CSV import icon to upload all flats from a spreadsheet at once
A resident's mobile number is their login credential. The number you enter here must match the number they use to sign in.
Profile & Settings
Manage your admin account and configure society-level fund settings.
My Profile
Access via the More tab โ Profile. Shows your name, role (President), flat number, and registered phone. From here:
- Change Password โ update your login credentials
- Fund & Balance Settings โ set opening balances and per-flat default maintenance amounts for each fund
- About FlatFlow โ current app version (v1.4.1 build 44)
- Logout โ sign out of the admin account
Logging In
Sign in with your registered mobile number and password โ set by your admin during onboarding.
Sign In
- Open FlatFlow and tap Login to Existing Apartment
- Enter your registered mobile number (+91 format)
- Enter your password (provided by your admin, or changed by you)
- Tap Login โ you go directly to your home dashboard
If you don't know your password, contact your society admin. They can reset it from the Manage Flats screen.
Home Dashboard
Your society's complete financial picture โ Financial Overview, Fund Balances, and Payment Status tiles.
Financial Overview & Fund Balances
The top of the home screen shows the same Financial Overview the admin sees โ Collected, Expenses, Balance, and Collection Progress (e.g. 36/37 flats). Below it, three fund balance tiles:
- Maintenance Fund โ monthly running balance
- Festival Fund โ event and celebration fund
- Corpus Fund โ long-term savings balance
All figures update in real time โ no refresh needed.
Payment Status Tiles
Scrolling down shows payment grids for each fund โ Maintenance and Water Bill shown separately. Each flat is a tile: blue = paid, grey = pending.
- The count (e.g. 15/18 paid) is shown per fund
- Total collected and pending amounts shown below the grid
- You can see your own flat's status at a glance
Full society payment visibility encourages timely payment โ when residents can see the society is at 35 of 37 paid, the last two are more likely to pay promptly.
My Dues
Your complete personal payment history โ every due across all fund types, with current status.
Viewing Your Dues
Tap My Dues in the bottom navigation. Your full payment history appears with tabs to filter by status:
- All โ every due, newest first
- Pending โ payment request received but not yet paid
- Awaiting Confirm โ you submitted a transaction ID; admin hasn't confirmed yet
- Paid โ confirmed and completed payments
Each entry shows: fund type, month, amount, payment date (if paid), and transaction number (if submitted).
How to Pay a Due
- Tap the pending due to open it
- Note the UPI ID shown โ your society's payment address
- Pay the exact amount to that UPI ID via any payment app
- Copy the Transaction ID / UTR from your payment app
- Enter it in FlatFlow and tap Submit
Society Expenses
Every rupee the society spends is listed here โ categorized, dated, and fully transparent.
Browsing Expenses by Month
Tap Expenses (via the export icon on any screen, or through navigation). The screen shows the current month's total spend and all individual items. Use the < > arrows to browse previous months.
Filter by category using the chips at the top: Watchman Salary, Electricity, Water, Garbage, and more.
Typical monthly expenses you'll see:
- Water Tankers, Plants, Repairs (plumber, materials)
- Electricity (multiple bills), Garbage Collection
- Lift Maintenance, Diesel, Generator coolant, Lift AMC
Monthly Expense History
Navigate back to see previous months. Each month shows its own total and full list of expenses. Expenses like Watchman Salary (โน7,500), Lift AMC (โน800), Electricity, Diesel, Drainage cleaning, and more are all visible with amounts and dates.
If you see an expense that seems incorrect, raise it at the next committee meeting. FlatFlow preserves the full audit trail โ nothing can be edited or deleted after it is recorded.
Financial Overview
The complete monthly picture โ collected, spent, balance, and flat-by-flat collection progress.
Reading the Financial Overview
The home screen Financial Overview card shows:
- Collected โ sum of all admin-confirmed payments (e.g. โน36.8K)
- Expenses โ total society spends recorded (e.g. โน33.2K)
- Balance โ what remains after expenses (e.g. โน3.6K)
- Collection Progress โ "36/37 flats" with a progress bar
Use the < > arrows to switch months and compare collection across periods.
Only admin-confirmed payments count toward the Collected figure. Payments submitted but not yet confirmed by the admin appear as "Awaiting Confirm" in your dues and are not counted yet.
Subscription & Pricing
One subscription covers your entire society. All features included โ no locked tiers.
How to Subscribe
- Open the app as Admin โ More tab โ Subscription
- Select a plan
- Pay via UPI or card through the secure Cashfree payment gateway
- Subscription activates immediately
A reminder notification is sent 7 days before expiry. If the subscription lapses, residents can still view historical data but the admin cannot generate new dues or record expenses until renewed.
The subscription covers the whole society โ one fee, all flats. No per-resident or per-flat charge.